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SHIPPING INFO

** DELAYS TO EU ORDERS **

Following the closing of the UK / France border, our main postal service (Royal Mail) will be unable to deliver any packages to the EU for the next 48 hours, or until the border is reopened. This means our EU customers will experience delays in receiving their orders. We're not sure how long these issues will take to resolve (hopefully soon!) but we'll keep you updated as we learn more. Thanks for bearing with us - we love you, Europe! 

** CHRISTMAS ORDERS **

Our elves are working hard to make sure all orders are dispatched within 1-2 days, but it's worth keeping in mind that Royal Mail is under extra strain this Christmas so there might be some delays! To be safe, we'd recommend placing your order by the dates below to make sure you get your gifts in time for Christmas!

UK - 13th December
EU - 6th December
ROW - 25th November 

WILL MY ORDER BE AFFECTED BY ANY COVID-19 DELAYS?

No - our processing times are back to normal now (woo hoo) so your order should be dispatched within 1-2 days.

HOW MUCH WILL SHIPPING COST?

We ship worldwide! Your shipping cost will depend on the weight of your order, and which country we're shipping to. Check below to see the different options: 

Sadly there are some countries we're not able to ship to due to carrier restrictions, but we'll continue to work on it. We are not able to ship to: Afghanistan, Iran, Islamic Republic Of, Iraq, Jordan, Myanmar, Korea, Democratic People's Republic Of, Russia, Sri Lanka, Syria, Yemen, Algeria, Angola, Burundi, Congo, Congo, The Democratic Republic Of The, Liberia, Libyan Arab Jamahiriya, Nigeria, Sierra Leone, Somalia, Saudi Arabia, South Africa, South Sudan, Sudan, Togo, Zimbabwe, Cuba, Brazil, Paraguay, Mexico, United Arab Emirates, Belarus, Bosnia And Herzegovina, Croatia, Moldova, Republic of, Montenegro, Serbia

HOW LONG WILL IT BE BEFORE I GET MY STUFF?

SHIPPING TO THE UK

Express:

We'll need approx. 3 days to prep and pack your order before shipping. Once dispatched, 90% of express orders arrive on the next working day. This is a Royal Mail service, so if you're not in, your regular postwoman / man will deliver your package somewhere 'safe' or leave you a card to collect from the post office.

Standard:

We'll need approx. 3 days to prep and pack your order before shipping. Once dispatched, 90% of standard orders arrive in 2 working days. This is a Royal Mail service, so if you're not in, your regular postwoman / man will deliver your package somewhere 'safe' or leave you a card to collect from the post office.

Courier (Tracked + Signed):

We'll need approx. 3 days to prep and pack your order before shipping. Once dispatched, your courier will attempt to deliver the next working day. This is a fully tracked service, so you'll receive an email with tracking details. If the courier attempts to deliver but you're not in, you'll be able to rearrange delivery online using your tracking link. 

SHIPPING TO EUROPE

Standard (Untracked):

We'll need approx. 3 days to prep and pack your order before shipping. Once dispatched, please allow some time for your package to reach you from the UK! Typically delivery will take 7 days from dispatch, but if the local postal service experiences delays, we've known it to take up to 30 days in the worst cases. 

Standard (Tracked + Signed): 

We'll need approx. 3 days to prep and pack your order before shipping. Once dispatched, please allow some time for your package to reach you from the UK! Typically delivery will take 7 days from dispatch, but if the local postal service experiences delays, we've known it to take up to 30 days in the worst cases.

Courier (Tracked + Signed): 

We'll need approx. 3 days to prep and pack your order before shipping. Once dispatched, the delivery time varies by country. Check our list below: 

2 days - Germany / Netherlands / Belgium / Luxembourg / France / Republic of Ireland

3 days - Czech Republic / Austria / Denmark / Slovakia / Switzerland / Spain / Italy

4 days - Poland / Finland / Sweden / Hungary / Slovenia / Portugal / Estonia

5 days - Lithuania / Latvia / Croatia / Romania / Serbia / Greece

SHIPPING TO THE REST OF WORLD:

Standard (Untracked):

We'll need approx. 3 days to prep and pack your order before shipping. Once dispatched, please allow some time for your package to reach you from the UK! Typically delivery will take 7-10 days from dispatch, but if the local postal service experiences delays, we've known it to take up to 30 days in the worst cases. 

Standard (Tracked + Signed):

We'll need approx. 3 days to prep and pack your order before shipping. Once dispatched, please allow some time for your package to reach you from the UK! Typically delivery will take 7-10 days from dispatch, but if the local postal service experiences delays, we've known it to take up to 30 days in the worst cases. 

Courier (Tracked + Signed):

We'll need approx. 3 days to prep and pack your order before shipping. Once dispatched delivery will take 5-7 days.